What we must do is to try and be as prepared as possible for when our patience is put on trial, try to train your response, because most of the time, it will catch us off-guard. If you let your guard down, you could be a victim of letting your nafs get the better of you.
Generally when a person is giving another person hardship/discomfort/unease it is generally because they have some insecurity and that they are infact quite confused about who or what they are. But, we need to be sure that, before we are a father, a mother, a student or a teacher, a husband or a wife, an employer or an employee, WE are first and foremost MUSLIM. And, so long as we are Muslim first, in everything that we do, we will be successful in the eyes of Allah.
There are people out there who are ugly, who have morals with no manners, or they have manners with no morals. Either way it makes them look ugly on the outside, however, inside every person, there is a perfect and pure soul which laments as the nafs is destroying it.
The nafs, this is the ego, it is gluttony, it’s the part of you that wants to scream at the other person, it’s the part of you that wants to smack them in the head for nicking your favourite pencil, it’s the part of you that wants to show others your bigger and better and you have power – infact, these people have no power over their nafs, they have allowed their nafs to take over and torture the soul.
I believe that every person that walks into your life, will teach you something new about yourself. Whether it be that your not as patient as you thought you was, or your not as tactfull as you thought you was, or that you don’t actually have a way with words. There is no weakness in realising your weaknesses, so long as you realise it. Remember that however anyone treats you, you are not anyones slave except Allahs slave and you serve no one but THE one, your Lord.